Does anyone know how to back up an iPhone that has a completely black screen? It does vibrate when I plug it in.
Does anyone know how to back up an iPhone with a completely black screen? It does vibrate when I plug it in.
iPhone XR, iOS 14
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Does anyone know how to back up an iPhone with a completely black screen? It does vibrate when I plug it in.
iPhone XR, iOS 14
If you have previously backed up the phone to your computer and opted to “trust” it the first time you should be able to connect it and back it up again, entirely from the computer.
Have you tried a forced restart?
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If you have previously backed up the phone to your computer and opted to “trust” it the first time you should be able to connect it and back it up again, entirely from the computer.
Have you tried a forced restart?
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If you back up to computer you can check the box to Encrypt this Backup to save your data. When you plug it into computer does it show up in Finder window?
You cannot back it up. Your data will be lost when the phone is repaired.
How would you type in the passcode?
I humble bow to you! Although you might be able to approximate where the correct buttons would be if you overlaid a printed screenshot of that window. Maybe?
Does anyone know how to back up an iPhone that has a completely black screen? It does vibrate when I plug it in.