i am not seeing icloud storage free from deleting messages yesterday

i am not seeing icloud storage free from deleting messages yesterday

Windows, Windows 10

Posted on Jun 25, 2023 7:08 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2023 5:13 PM

Hey jpwx,


Welcome to Apple Support Communities. We'll do all we can to help out.


To clarify, are you saying that you deleted messages contained within iCloud, but it didn't free up space as expected? If so, make sure you also delete them from your Recently Deleted folder as well.


The following details will help out with managing your messages in iCloud to free up space:

Delete texts and attachments in Messages
When you use Messages in iCloud, all of your text messages and the attachments you send and receive use your iCloud storage. You can make more space available when you delete texts and attachments—like photos, videos, and files—that you don't need anymore. 

Delete a message or attachment on your iPhone or iPad
1. In a message conversation, touch and hold the message bubble or attachment that you want to delete.
2. Tap More.
3. Tap Delete , then tap Delete Message. If you want to delete all messages in the thread tap Delete All, in the upper-left corner. Then tap Delete Conversation.

Delete multiple attachments from a contact or conversation
1. In a message conversation, tap the contact's name at the top of the screen.
2. Tap Info .
3. In the Photos section, tap See All. 
4. Tap Select, tap the images you'd like to delete.
5. Tap Delete, then tap Delete Attachment to confirm. 

Delete an entire conversation 
1. Swipe left over the conversation that you want to delete.
2. Tap Delete.
3. Tap Delete again to confirm. 

Delete a message or attachment on your Mac
1. Open a message conversation.
2. Control-click the blank area of a message bubble that you want to delete.
3. Choose Delete.
4. Click Delete to confirm.

Delete multiple attachments from a contact or conversation
1. Open a message conversation.
2. Click the Info button .
3. Scroll to the Photos section.
4. Click on an attachment then hold the Command key to select multiple attachments. 
5. Control-click or right-click, then choose Delete.
6. Click Delete Attachment to confirm. 

Delete an entire conversation
1. Control-click a conversation.
2. Choose Delete or Delete Conversation.
3. Click Delete to confirm.

This is all outlined here: Manage your iCloud storage - Apple Support


If things still don't improve, it'd be best to get in contact with Apple for further support using this link: Get Support


We hope this helps out.


Take care!


1 reply
Question marked as Top-ranking reply

Jun 26, 2023 5:13 PM in response to jpwx

Hey jpwx,


Welcome to Apple Support Communities. We'll do all we can to help out.


To clarify, are you saying that you deleted messages contained within iCloud, but it didn't free up space as expected? If so, make sure you also delete them from your Recently Deleted folder as well.


The following details will help out with managing your messages in iCloud to free up space:

Delete texts and attachments in Messages
When you use Messages in iCloud, all of your text messages and the attachments you send and receive use your iCloud storage. You can make more space available when you delete texts and attachments—like photos, videos, and files—that you don't need anymore. 

Delete a message or attachment on your iPhone or iPad
1. In a message conversation, touch and hold the message bubble or attachment that you want to delete.
2. Tap More.
3. Tap Delete , then tap Delete Message. If you want to delete all messages in the thread tap Delete All, in the upper-left corner. Then tap Delete Conversation.

Delete multiple attachments from a contact or conversation
1. In a message conversation, tap the contact's name at the top of the screen.
2. Tap Info .
3. In the Photos section, tap See All. 
4. Tap Select, tap the images you'd like to delete.
5. Tap Delete, then tap Delete Attachment to confirm. 

Delete an entire conversation 
1. Swipe left over the conversation that you want to delete.
2. Tap Delete.
3. Tap Delete again to confirm. 

Delete a message or attachment on your Mac
1. Open a message conversation.
2. Control-click the blank area of a message bubble that you want to delete.
3. Choose Delete.
4. Click Delete to confirm.

Delete multiple attachments from a contact or conversation
1. Open a message conversation.
2. Click the Info button .
3. Scroll to the Photos section.
4. Click on an attachment then hold the Command key to select multiple attachments. 
5. Control-click or right-click, then choose Delete.
6. Click Delete Attachment to confirm. 

Delete an entire conversation
1. Control-click a conversation.
2. Choose Delete or Delete Conversation.
3. Click Delete to confirm.

This is all outlined here: Manage your iCloud storage - Apple Support


If things still don't improve, it'd be best to get in contact with Apple for further support using this link: Get Support


We hope this helps out.


Take care!


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i am not seeing icloud storage free from deleting messages yesterday

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