ID in settings is greyed out

My ID in settings is greyed out, how can I fix this.? I can’t access my name/ID, can someone help? Thanks

iPhone 13 Pro Max, iOS 16

Posted on Jun 25, 2023 9:42 AM

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Posted on Jun 25, 2023 9:50 AM

So, you can try to go in: Settings > Screen Time > Content & Privacy > scroll to Allow Changes, then check if Account changes are set to "Allowed". if not then set it to "Allowed", wait a moment and check if it continues to be greyed.


Let me now if it fixed your problem.

2 replies

Jun 25, 2023 9:50 AM in response to Mercer101

If an app or feature on your device is not working, not appearing*, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


ID in settings is greyed out

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