You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloading apps

I can't download apps on my iPad. Keeps saying something about iTunes store

iPad, iPadOS 16

Posted on Jun 25, 2023 10:34 AM

Top-ranking reply

Level 10

419,893 points

Posted on Jun 25, 2023 10:36 AM

Hello,

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support

If it is another reason, post with more details.

View in context

Similar questions