Siskiwit Said:
"Can’t access Apple ID: I was asked by my phone to update my trusted phone number for my Apple ID. I went through the steps till I got to the screen to enter my phone passcode but wouldn’t let me pass from too many failed attempts. The code works from a power up but not for Apple ID. Why. I realize my phone is hacked. Is it done through my Apple ID? How do I correct this"
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Getting Back In:
No one has hacked you iPhone. You're just locked out because you tried incorrectly too many times (IOW: Too many unsuccessful login attempts).
Troubleshooting a Locked Apple ID:
Note that if you are locked out, then contact Apple Support, to get back in.
Visit this Link: If your Apple ID is Locked or Disabled - Apple Support
Why Accounts Become Disabled:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions
So, what to do...
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contact Apple Support:
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)