Unable to transfer from Apple Savings to Apple Cash

Question

Level 1

11 points

Unable to transfer from Apple Savings to Apple Cash

I keep getting a 'Transfer Failed' warning.

Called Goldman. They have zero visibility and are unable to troubleshoot, suggest calling Apple, which when you do transfers you back to Goldman.

Also, card.apple.com does not even show you the savings account so you're completely SOL. (Seriously, who thought that was a good idea to not have a backup solution for end users that need access to their money).

Luckily I was able to transfer money back to my checking.

I will close my Apple Savings account ASAP. This is not worth the hassle. Clearly not an Apple grade product.

If someone at Apple cares, give me a call.

Posted on Jun 25, 2023 7:49 PM

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Answer 1

Jeff Donald

Level 8

44,898 points

Jun 26, 2023 3:17 AM in response to laufont

Hi, you posted in the Apple Support Community. ASC is a user to user forum where fellow Apple users, enthusiasts and fans assist each other by sharing information, suggestions and experiences. While Apple hosts the community, neither Apple or Goldman Sachs are here. They will not see your comments above. I’ve provided addresses below to contact Apple and Goldman Sachs Bank.

If you would like assistance with your issue, I’ll be happy to try and help. Have you verified your Apple Cash account? If not, please review the information in the support article linked below.

Identity verification for Apple Card or Apple Cash - Apple Support

CONTACTING — Goldman Sachs Bank

Write to: Goldman Sachs Bank, Lockbox 7022, P.O. Box 71022, Philadelphia, PA 19176-1022.

Apple

One Apple Park Way

Cupertino, CA 95014

(408) 996–1010

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Unable to transfer from Apple Savings to Apple Cash

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