How can I download an app on my phone . I have changed country and all that and I can’t download the bank app

I’m trying to download the app on my phone a bank app can’t make this happen . How can I do it ?

Posted on Jun 25, 2023 8:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 8:43 PM

Eli1188 Said:

"How can I download an app on my phone . I have changed country and all that and I can’t download the bank app: I’m trying to download the app on my phone a bank app can’t make this happen . How can I do it ?"

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Troubleshooting Updating Method Payment:

You Have Relocated. So, you need to zero-out your balance to make the change. Note that all purchased Apple Store items will be lost, if changed.


How to Zero-Out the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be..

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Jun 25, 2023 8:43 PM in response to Eli1188

Eli1188 Said:

"How can I download an app on my phone . I have changed country and all that and I can’t download the bank app: I’m trying to download the app on my phone a bank app can’t make this happen . How can I do it ?"

-------


Troubleshooting Updating Method Payment:

You Have Relocated. So, you need to zero-out your balance to make the change. Note that all purchased Apple Store items will be lost, if changed.


How to Zero-Out the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be..

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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How can I download an app on my phone . I have changed country and all that and I can’t download the bank app

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