I'm having issues with my MacBook Pro (13-inch, Mid 2012, macOs Catalin 10.15.7.
I'm currently having issues with my Bluetooth.
I have looked on about this mac, system report and on bluetooth it says "no information found"
Also on system preferences i have no bluetooth option on there, so it looked like i have hardware issues
i don't know what to do, i watched all the videos and used all the factory resets
Hey there nobrandonboard,
Thanks so much for using Apple Support Communities.
You've done some great investigation and isolation steps so far to figure out what might be going on with your MacBook Pro. Identifying that hardware issue with Bluetooth was important because that tells us that the best course of action to get this resolved will be bringing your MacBook Pro into your nearest Apple Retail Store or Apple Authorized Service Provider where they can perform a physical inspection on that computer to see exactly what needs to be done to it back up and running.
This article has more information on the repair process for your MacBook Pro: Mac Repair & Service - Apple Support
We hope that this information is helpful.
Have a great day!
Hey there nobrandonboard,
Thanks so much for using Apple Support Communities.
You've done some great investigation and isolation steps so far to figure out what might be going on with your MacBook Pro. Identifying that hardware issue with Bluetooth was important because that tells us that the best course of action to get this resolved will be bringing your MacBook Pro into your nearest Apple Retail Store or Apple Authorized Service Provider where they can perform a physical inspection on that computer to see exactly what needs to be done to it back up and running.
This article has more information on the repair process for your MacBook Pro: Mac Repair & Service - Apple Support
We hope that this information is helpful.
Have a great day!
No Bluetooth Hardware Found
