Epson ET-2814 keeps going offline OS 13.0.1

Hi,


I installed and used this brand-new printer last week. Right after finishing the set-up process (the printer is connected via Wi-fi), the printer worked fine and could print a document.


Two days later, I was going to use the same printer with the same computer (the printer and Mac mini software version are the same as when it was installed). The printer results online until it's prompted to print a new document when the printer suddenly goes offline.



So I removed the printer and installed that again, and I was able to print again. I thought the problem was solved, but every time the printer/Mac is switched off and turned back on, the problem occurs again.


Is this related to security settings for connected devices or something similar? Because it is clear that the printer works fine and both the computer and printer communicate fine. This is not a problem caused by the Wi-fi connection because that is working fine as well.


Thanks.

Filippo


Mac mini (M1, 2020)

Posted on Jun 26, 2023 7:26 AM

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2 replies

Jun 26, 2023 8:02 AM in response to filippo_design

The other "funny" thing happening, is that when resetting the printing system like suggested in this guide: Reset the printing system on your Mac to solve a problem – Apple Support (UK) the printer fail to show up on the device list.


The only way to get the printer back online is for me to restart the computer, and at this point I can add the printer once again, and it works fine.



I hope this help understanding the problematic.

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Epson ET-2814 keeps going offline OS 13.0.1

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