AirPods pro 2 keeps dropping out of find my

I don’t get that message but occasionally it will rename my AirPods as ‘not your AirPods’ in findmy before dropping off findmy. I finally (after many, many frustrating hours of troubleshooting on chat and phone) got support to refer me to the Genius Bar (based on a corresponding case power drain problem likely,IMHO, caused by the case trying to reconnect with findmy constantly) on the weekend and they really helpfully replaced the case under warrenty and I have not had this problem since. I bought these very soon after release day so could have been an early case hardware glitch and bear in mind the full findmy location was only released for the first time with this generation of AirPods Pro. Early days but so far no problems post the case being replaced and usually this problem would start happening after a day or so post forgetting and re-adding the AirPods to my account.

Your duplicate case ID theory is interesting and might explain weird findmy problems in these units.

I suspect that this problem is far more widespread but not reported as you only really look at findmy when you need to locate a lost unit (caused me to look at this when I misplaced mine some months ago) and then can’t see them in findmy. I suspect many people would not even know the pro 2s are findable in findmy. Good luck with your unit.

OK thanks for posting...same here :- (

Before it drops off findmy do you notice a large drop in charge % on the case? Just before mine drop off I see a drop of 10% or so ... that can happen in the space of a few hours (with no actual headphones usage). Once they drop off findmy drain levels go back to normal.

New firmware release 6A305…am turning on findmy again to see if any better…worth noting when I turned findmy back on in settings that I didn’t get the ‘tell the original owner…’ message this time.

Just a quick follow up - I am getting that message now re 'Tell the original owner...' (I probably would have before but wasn't trying to turn on findmy back on via settings...was just resetting and re-adding from scratch each time it fell off findmy).

I have taken them into Genius Bar twice now and they told me they are seeing more and more reports of this and that it should be fixed via an update but as usual no timeline for fix.

While it may be affecting a large number of people it cant be too widespread otherwise the tech news sites would have picked up on it I suspect.

Looks like 6B32 firmware is now out...is anyone having any luck with this release fixing this problem?

I had another call with apple this morning. They are going to again escalate to engineering (based on new info - upgrading to latest AirPods firmware, replacement of case, install of latest version of iOS etc). I will talk to them again next week and if there is no proposed resolution I will likely seek a refund on the product as findmy is an important reason of why I chose these headphones in a very competitive market with a wealth of options. I will update this thread if there are any meaningful updates.

New firmware 6A303 out Tuesday so let’s see if it’s addressed in that. I doubt it.

I spoke too soon…same problem again so the case replace didn’t work…back to square one

Yes….confirmed same here. I tried to go down the refund or replace with a new set path but was a ‘computer says no’ from apple.