Iphone 12 ear speaker issue

Do we have free service/repair for iphone12 ear speaker issue?

iPhone 12, iOS 16

Posted on Jun 26, 2023 10:11 AM

Reply
1 reply

Jun 27, 2023 4:24 PM in response to ashay128

Hello ashay128,


We would like to see how we can help you with your iPhone. Are you unable to hear people on calls? Which iOS version are you currently running? Go to Settings > General > About for the version. If so, check out the steps in this link and get back to us with your results: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Cheers!


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Iphone 12 ear speaker issue

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