Call gets disconnected automatically

Hi, when I am on call either incoming or outgoing the call gets disconnected automatically the speaker gets on by itself and the call gets disconnected directly after every 2 minutes can someone help me out with this.But when the call is on speaker it stays for a longer time but when it’s not on speaker the call gets disconnected.

Posted on Jun 26, 2023 11:06 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 4:46 PM

Hi soundarya257,


If you're facing a consistent issue with cellular calls disconnecting, we'd recommend you contact your carrier. Cellular calls go over their network, and dropped or disconnected calls are something they can take a closer look at with you.


As to your iPhone itself, was it dropped or damaged prior to this happening? If so, we'd advise contacting Apple as it is likely the damage is contributing to the issue.


If not, then we'd recommend making sure it is fully updated, and then specifically check for a carrier settings update. See the links below:


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 27, 2023 4:46 PM in response to soundarya257

Hi soundarya257,


If you're facing a consistent issue with cellular calls disconnecting, we'd recommend you contact your carrier. Cellular calls go over their network, and dropped or disconnected calls are something they can take a closer look at with you.


As to your iPhone itself, was it dropped or damaged prior to this happening? If so, we'd advise contacting Apple as it is likely the damage is contributing to the issue.


If not, then we'd recommend making sure it is fully updated, and then specifically check for a carrier settings update. See the links below:


Cheers!

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Call gets disconnected automatically

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