Error code (9) 0609.0000
Trying to restore an older iPad. Need to factory reset. Getting this error code. After some research I’m being told it might be the cable? Any other solutions?
iPad, iPadOS 16
Question marked as
Top-ranking reply
You’ll find guidance for troubleshooting error #9 here:
If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance: