Why is my Apple account under my settings in my cell phone Greyed out and I can’t click on it

Why is my name and Apple account under settings grey on my cell phone and I can’t click on it to open

iPhone 11 Pro Max, iOS 15

Posted on Jun 26, 2023 7:04 PM

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Question marked as Top-ranking reply

Posted on Jun 26, 2023 7:18 PM

Sounds like Screen Time restriction is active on your iPhone. That would explain why you can't get to your name.


Try Open Settings >Screen Time > Content & Privacy Restrictions

Scroll down to Account Changes and set this to Allow




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Why is my Apple account under my settings in my cell phone Greyed out and I can’t click on it

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