verizon sim card

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.

With the limited information that you have provided, It is hard to even guess the problems faced by you. 

You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...

Please re-post with detail so that someone else can help.

This article should provide useful information Use 5G with your iPhone - Apple Support

What you need

An iPhone 12 model or later

A carrier that supports 5G

A 5G cellular plan

The XS does not support 5G. Did Verizon give you replacement SIM cards, or offer to activate the eSIM in your phone?

Most likely the problem is poor network coverage; if you have good Wi-Fi in your new home you can ask Verizon to enable Wi-Fi Calling, which will work even with limited LTE network coverage.

SravanKrA wrote:

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.

You mean We have two xs phones