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Downgrade iCloud

i can't tap Done to downgrade iCloud+

Posted on Jun 27, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 9:18 AM

This is primarily a user-to-user support forum; other Apple users like you. For information about not being able to tap Done when downgrading iCloud storage, see the following from: Downgrade or cancel your iCloud+ plan - Apple Support


If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

4 replies
Question marked as Top-ranking reply

Jun 27, 2023 9:18 AM in response to Hungphan8

This is primarily a user-to-user support forum; other Apple users like you. For information about not being able to tap Done when downgrading iCloud storage, see the following from: Downgrade or cancel your iCloud+ plan - Apple Support


If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

Jun 27, 2023 9:22 AM in response to Hungphan8

You may try some of these steps, please check after each step...


  1. Your device may not be connected to the internet. Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.
    1. However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.
    2. On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance. Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...
    3. For your Internet connection.
      1. Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
      2. Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you
      3. However --> Connect iPhone to the Internet - Apple Support
  2. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  3. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  4. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



Downgrade iCloud

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