Magic keybord for iPad Pro 11'

Question

Magic keybord for iPad Pro 11'

Hello,

I have a problem with the magic keyboard, namely after pressing the O key, it shows me o9. and on others either nothing or strange marks. How to deal with this?

iPad Pro, iPadOS 16

Posted on Jun 27, 2023 12:42 PM

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Answer 1

Top-ranking reply

Jeff_W.

Community Specialist

Jun 28, 2023 2:22 PM in response to slawomirfromwroclaw

Hi slawomirfromwroclaw,

We'd like to share some suggestions to help you with your Magic Keyboard. This sounds like it is possibly hardware related if keys are causing unexpected output, but we recommend starting with If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support to ensure the connectivity is good and that you are up to date on the software. If everything looks good here, you can contact Apple Support to look into next steps of service.

Thanks for using Apple Support Communities.

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Answer 2

Jul 3, 2023 2:51 AM in response to Jeff_W.

Hello,

thank you very much for your quick reply. In the meantime, I checked the keyboard with another iPad and it turned out that the situation repeated itself. It seems to be a keyboard issue. I gave the keyboard to be checked and possibly repaired - it is under warranty.

Thanks again and I'll let you know what the result was.

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Magic keybord for iPad Pro 11'

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