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Transfer from XR to iPhone 13 failed

Hi! I have transferred my old phone to my new one, but although all apps are there and I can send iMessages, I have no phone signal at all. How did it go wrong? Would really appreciate any help! I did request to transfer my number and bought a new 5G enabled sim. Have now managed to erase all data on my original phone thinking that was the last step to get it working. Panicking! Thank you!

iPhone 13, iOS 16

Posted on Jun 27, 2023 2:13 PM

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Posted on Jun 27, 2023 4:18 PM

Boosparkle wrote:

Hi! I have transferred my old phone to my new one, but although all apps are there and I can send iMessages, I have no phone signal at all. How did it go wrong? Would really appreciate any help! I did request to transfer my number and bought a new 5G enabled sim. Have now managed to erase all data on my original phone thinking that was the last step to get it working. Panicking! Thank you!

Well your new phone needs to be activated by your phone carrier in order to use their feature.

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Question marked as Best reply

Jun 27, 2023 4:18 PM in response to Boosparkle

Boosparkle wrote:

Hi! I have transferred my old phone to my new one, but although all apps are there and I can send iMessages, I have no phone signal at all. How did it go wrong? Would really appreciate any help! I did request to transfer my number and bought a new 5G enabled sim. Have now managed to erase all data on my original phone thinking that was the last step to get it working. Panicking! Thank you!

Well your new phone needs to be activated by your phone carrier in order to use their feature.

Transfer from XR to iPhone 13 failed

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