Help! iPhone 6s swollen battery!

I've just noticed that the battery in my iPhone 6s seems to have swollen. I tried to take a photo of it; it's a little hard to see, but if you look at the upper edge it's curved. It looks like the screen might pop off the phone.


I don't know when or how this happened. I just noticed it, don't think it was like this earlier today. I don't use the iPhone a lot, but I was on hold with it for over an hour earlier today (a government agency). But I've had occasional long calls before, with no problem.


I had a similar problem with my MacBook Pro a while back, and realized it was because I'd kept it plugged in all the time. The battery needed to be cycled, and once I did that aggressively a few times the swelling went away. The iPhone is not usually connected to power, only when it needs recharging. Sometimes it gets down to 20% and complains, runs slow, so then I plug it in to charge. So it's been getting cycled pretty regularly.


In Settings > Battery, it says Maximum Capacity 100%. And "Your battery is currently supporting peak performance." I connected the phone to my MacBook Pro and checked it with coconutBattery, which said it still has 100% design capacity. iMazing says "Your battery health is excellent."


Anybody have any idea what's happening here, and what I can do about it? Will discharging the battery fix it? Is there a way to prevent the phone sleeping so the battery will discharge?


Or do I need to replace the battery? Even though it seems to be in excellent health?


iPhone 6s, iOS 15

Posted on Jun 27, 2023 5:09 PM

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6 replies

Jun 27, 2023 5:23 PM in response to HandyMac

No. There is nothing you can do to fix it.

Best Buy is an authorized Apple service provider. You can take it to them.


It IS a fire/explosion hazard. It is not safe to use.


Honestly, given the age of the phone and the fact that it's already considered vintage and can't run anything higher than iOS 15, I wouldn't waste the money fixing it.

Buy a new phone.

Jun 29, 2023 3:26 PM in response to HandyMac

Thanks, all, for your prompt replies and suggestions. I don't really need a new phone; this one does all I need. At 79, I'm kind of obsolete myself; I get along okay with a 2014 MacBook Pro and High Sierra. So I took it to a local shop who replaced the battery for $60. They said they could do it in 45 minutes, but I left it overnight, picked it up today, it works fine.

Jun 27, 2023 5:20 PM in response to Bob Timmons

Thanks. So there's nothing I can do to fix this?


The nearest Apple Store is 60 miles away (Albuquerque). There's a Best Buy here in Santa Fe; would that do it? Does it just need the battery replaced (there's another shop here that can do that), or is there likely something else wrong with it? Will it explode if used? I need to make an urgent phone call in the morning; can I do that?

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Help! iPhone 6s swollen battery!

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