Urgent Safety Issue – Swollen Battery on iPhone 15 Pro After iOS 26 Update
Dear Apple Support,
I’m writing to report a serious issue with my iPhone 15 Pro.
Right after updating to iOS 26, the battery became swollen and caused the screen to lift up from the frame. This is a serious safety concern, as the device is now visibly damaged and potentially dangerous to use or charge.
I have always used original Apple accessories, and the device was in perfect condition before the update. Since this problem clearly resulted from a battery malfunction, I kindly request that Apple cover the repair or replacement of the device at no cost — either by replacing the swollen battery or, if necessary, providing a replacement iPhone.
Please advise on how to proceed safely and efficiently.
I am available to provide photos or bring the device to an authorized Apple repair center if needed.
Thank you for your prompt attention to this matter.
Best regards
Rei
iPhone 15 Pro, iOS 26