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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My AirTag hangs during setup. It goes through the initial beep when it's discovered by my iPhone, then another beep once I give it a name and agree to pair. Then setup hangs on my iPhone forever and ever. Already tried resetting it, same exact magic-less experience.
Thanks for the reply. So it's brand new out of the box. I've taken out the battery and follow the reset procedures several times, to get it to re-appear on my phone for setup. Turns out that it was hanging during the setup because one of the privacy/location services was disabled on my phone. It would be great if the setup could tell the enduser that a certain security setting is required, instead of just silently hanging forever. Not the best experience setting up an AirTag, but, willing to give it a try now that I got it connected.
Thanks for the reply. So it's brand new out of the box. I've taken out the battery and follow the reset procedures several times, to get it to re-appear on my phone for setup. Turns out that it was hanging during the setup because one of the privacy/location services was disabled on my phone. It would be great if the setup could tell the enduser that a certain security setting is required, instead of just silently hanging forever. Not the best experience setting up an AirTag, but, willing to give it a try now that I got it connected.
You didn't mention if this AirTag is new, or that you have been using it awhile, but cannot set it up again with your iPhone.
As such, have you tried to reset it first? Ref: How to reset your AirTag - Apple Support
If so, and that did not resolve the setup process, it may be possible that this AirTag may be faulty. Should that be the case, the next step would be to contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Thanks for providing the solution. I'm sure it will help others coming across the same issue ... especially if you can tell us which of the privacy/locations services needed to be enabled.
As far as getting Apple to include that in their AirTag setup instructions, I suggest that you make that request directly to them here: Product Feedback - Apple
My AirTag hangs during setup.
