During a phone call, all cellular communication is cut off. Why is this?
Hello everyone,
I'm not sure if this is a normal thing but it tends to be very annoying. I recently noticed while being on hold during a long phone call with the bank, I noticed that while I was on the hold all cellular connection was lost. I could not google anything while calling. I needed to search for another location where I had to go with Maps and I couldn't. No Instagram connection, no TikTok... nada! zero! zip!! I noticed that as soon as I got to my place still on hold with the bank, my iPhone 14 Pro Max connected to the wifi and then I could search the web.
I'm currently using two numbers on my phone. One is an eSIM and the other is a physical SIM card. I have perfect service in the area always and it couldn't be an area with no cellular service. I have 5G connection no problem anywhere in this area. Is there a setting I have to turn off or on?
Thank you all in advance.
Art