How to disable a family member's access from monitoring my Call history on iPhone

Why is my wife seeing my calls and visa versa. How do I make this stop? I am not switching id’s so don’t say that! We don’t want to do that! How do we make this stop ?!


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Jun 27, 2023 8:34 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 2:27 PM

I did some more research and found the fix for the call log being shared on both phones under same AppleID.


it’s was posted by another user, Yes, that’s why they have a forum. Instead of the only option being separated IDs, which was the answer given by more than one user.(quite sarcastically by some, I might add)

this user seems to know more than some. Even if it turns out to be incorrect, it was politely answered by:





User profile for user: Gheaney

Gheaney

User level:

Level 1

12 points

Sep 27, 2023 11:16 AM in response to AlFrued

Call History on multiple devices problem solved after IOS 17 update:

Go to - Settings - Apple ID - iCloud - Show All - scroll down to Phone and turn off toggle - Hope this helps, It solved my problem with 3 iPhones with the same Apple ID.

Thanks, user “Gheaney”!

52 replies
Question marked as Top-ranking reply

Nov 25, 2023 2:27 PM in response to petefromamite

I did some more research and found the fix for the call log being shared on both phones under same AppleID.


it’s was posted by another user, Yes, that’s why they have a forum. Instead of the only option being separated IDs, which was the answer given by more than one user.(quite sarcastically by some, I might add)

this user seems to know more than some. Even if it turns out to be incorrect, it was politely answered by:





User profile for user: Gheaney

Gheaney

User level:

Level 1

12 points

Sep 27, 2023 11:16 AM in response to AlFrued

Call History on multiple devices problem solved after IOS 17 update:

Go to - Settings - Apple ID - iCloud - Show All - scroll down to Phone and turn off toggle - Hope this helps, It solved my problem with 3 iPhones with the same Apple ID.

Thanks, user “Gheaney”!

Nov 25, 2023 6:34 AM in response to Otiswinston

No, I don't know exactly what changed, but with iOS 17, EVERYONE who shares an Apple ID now has merged phone logs and voicemail messages. Apple chose to do this because Apple does NOT recommend the sharing of an Apple ID.


For those who still share an Apple ID with someone, there are really only three options:


  1. Accept merged call/voicemail
  2. Let Apple know what you think, if you don't like this and hope Apple may reverse this (unlikely) --> Feedback - iPhone - Apple
  3. Stop sharing an Apple ID and set up one of the iPhones with it's own Apple ID, then use Family Sharing to share content like photos, apps, storage --> Family Sharing - Apple (honestly the best solution)



Jun 28, 2023 3:47 AM in response to Brendan_Hudson

You are sharing the same Apple ID. It is syncing your contact information because you're both saying this Apple ID should recognize calls/texts from number x and number y.


Again, It is recommended by everyone (including Apple) for everyone to have their own Apple ID. You can still share qualified subscriptions and purchases through Family Share. You can also still share photos with Shared Library.


Creating your own Apple ID and utilizing the benefits of Family Share is your solution. Until someone switches to their own Apple ID and removes the number of the current Apple ID, all Messages, Phone, and FaceTime are likely to appear on both devices.

Jan 27, 2024 8:50 AM in response to chub85

There is NO fix. Many have come here and said to Turn off Phone in iCloud. Or turn off FaceTime in iCloud and that it worked. Which it did for a few hours, then the merged call logs come back. This isn't fixable unless you're willing to finally do what Apple suggests and that is to STOP Sharing the same Apple ID with someone. I'm willing to bet the poster you asked about the fix, won't come back and say it actually worked, because it won't change anything on the Apple Server side.


It won't be as hard as you think and Lawrence Finch one the top forum members here posted these directions:


  • If you don’t have a recent backup, create one on your computer or in iCloud (just for security, you probably won’t need it)→How to back up your iPhone, iPad, and iPod touch - Apple Support
  • Go to Settings/[apple ID name] and tap Sign Out
  • If you sync to iCloud you will be asked if you want to keep the content that syncs; say yes
  • Tap to create a new Apple ID
  • If you sync to iCloud, go to Settings/Apple ID name]/iCloud and turn on the switches for items you want to sync.
  • Log in to the same email accounts you had on the shared Apple ID if they have logged out (they probably did not, unless one of them was an iCloud email address)


Contacts, Calendars, Notes, and Reminders sync to email accounts, so if you are logged in you will still have all of them. You will also still have all photos.


Next, decide who will be the family “organizer” and have that person set up Family Sharing→Set up Family Sharing - Apple Support


You can share all previous and future purchases; here is more information on that→Share with your family - Apple Support


Jun 27, 2023 8:39 PM in response to Brendan_Hudson

Hello Brendan_Hudson,


But are you using the same Apple ID? Everyone should be using their own Apple ID.


  1. Open Settings
  2. Tap on Your Name (Apple ID)
  3. Tap on Name, Phone Numbers, and Emails


This shows you what you're reachable at. I'm guessing your numbers might be in both of your phones.


If you are using the same Apple ID, one of you should create a new separate Apple ID. Use Family Share and Purchase Sharing to share purchases and other content. Family Sharing - Apple


Nov 24, 2023 4:15 PM in response to Otiswinston

Otiswinston wrote:

I think I understand why these folks may not want to switch to two Apple IDs. My wife and I (both seniors) are likely in the same boat. My phone suddenly is showing my wife’s recent calls too - for the first time after MANY years of us sharing an ID with two phones and no such problem. The only recent change was that I installed IOS 17.1.1 last night.
in our case we are reluctant to switch because while I accept that everything listed can be done with two IDs I’m not sure what steps I’d need to take to ensure everything listed works smoothly. For older folks like us, with one partner completely uninterested in tech of any kind, switching feels like it might require some unknown steps and potentially open a Pandora’s box of problems we (me) can’t solve on our own.
So, I too am wondering if there is anything I can do (short of going to two IDs) to stop this new sharing of recent call records.

There is nothing short of separating to two Apple ID's which will stop the sharing of calls. Either accept merged calls or each of you needs your own Apple ID. It's truly that simple.

Dec 13, 2023 1:26 PM in response to petefromamite

I had the same question (and explained below on this thread my reluctance to move to separate Apple ids). I really wanted to understand what specifically changed due to this IOS update to negatively affect a setup that had worked so well for years. Well, I bit the bullet and recently moved to 2 ids. Setting up the new id solved the problem of seeing each other's call history - so that was successful. And I set up a family sharing plan, which was easy - except I now have to pay more for Apple Music in a family share plan than I did when she shared one id. No one explained that beforehand so it was an unpleasant surprise. Moving my wife's existing music play lists to her devices was a bit of a hassle until I found a work around solution. And to top it off, since we moved to two ids I get an error message for my email account stating Outlook can no longer synchronize folders for my icloud email address (haven't found a solution to that one). So for all those who insist moving to two Apple ids is so straight forward, I can attest that problems can and do crop up.

Dec 29, 2023 12:04 PM in response to wizardofosrin

We are not Apple. This is a user forum. We didn’t re-invent anything.


You've tried all of the “fixes” with the exception of the one that is guaranteed to work. STOP SHARING AN ID.


Apple has always stated that IDs should NOT be shared.

If you followed the instructions from the beginning, you wouldn’t be having this problem. There is no one to blame here but yourself.

Jun 28, 2023 4:03 AM in response to Brendan_Hudson

Just because you’ve done it for years does not make it correct and is largely irrelevant to your current software situation.


As one respected ASC member once posted:


You shouldn’t share an AppleID any more than you’d share a toothbrush.


And FYI “Apple” concurs:


Security and your Apple ID - Apple Support


When a platform is fundamentally architected based on separate AppleIDs for each individual … one needs to utilize it in that manner to avoid platform “mis-behavior.”

Nov 24, 2023 4:11 PM in response to pjswiz

I think I understand why these folks may not want to switch to two Apple IDs. My wife and I (both seniors) are likely in the same boat. My phone suddenly is showing my wife’s recent calls too - for the first time after MANY years of us sharing an ID with two phones and no such problem. The only recent change was that I installed IOS 17.1.1 last night.

in our case we are reluctant to switch because while I accept that everything listed can be done with two IDs I’m not sure what steps I’d need to take to ensure everything listed works smoothly. For older folks like us, with one partner completely uninterested in tech of any kind, switching feels like it might require some unknown steps and potentially open a Pandora’s box of problems we (me) can’t solve on our own.

So, I too am wondering if there is anything I can do (short of going to two IDs) to stop this new sharing of recent call records.

Feb 21, 2024 7:24 AM in response to ville77

ville77 wrote:

Apple most certainly has not stated that always. I have has shared id’s since iphone 4, as that was the only way to set up family devices.


It doesn't really matter how things used to be. The only thing that's relevant is how they are NOW. You have two choices:


  • Continue sharing an Apple ID and being annoyed by the repercussions.
  • Create separate Apple IDs.


No one here can make the choice for you or has any vested interest in what you decide to do.


Here are some instruction on how to separate your information:


How to “unshare” an Apple ID - Apple Community


You can also let Apple know your thoughts here:


Product Feedback - Apple


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How to disable a family member's access from monitoring my Call history on iPhone

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