2015 21 inch iMac with Mojave: FS is Journaled HFS+ instead of APFS. Now I cannot change the FS to APFS nor upgrade the OS.
I'm new to Macs and am trying to help a client.
Her iMac is in a Catch-22: I cannot format the disk as APFS (Even though when Mojave was originally installed, before she bought the machine, it should have implemented APFS but did not); I cannot upgrade to a modern APFS OS either.
I tried Disk Utility but the APFS option is greyed out, which according to an Apple support post means there is a problem with the disk; I tried unmounting the disk and using DU to do it but same result; I tried upgrading the OS, but it just says "File System Not APFS" and stops.
I ran First Aid, and it found no problems.
The OS is Mojave 10.14.6; the hardware is Intel Core I5 with 16GB of RAM. (If it's not Apple M1, does that make a difference?) The HDD is a SATA 1TB.
The system was bought on EBay; it sat unused for some time.
Is there any way out or any way to format the disk as APFS? Do I need to format it then install a modern Mac OS from a bootable USB?
Also, does journaling have anything to do with it? Do I need to shut it off first? TIA.
Earlier Mac models