Trouble updating OS X 10.8.5

Hello everyone I’m having problems updating my old iMac from 2015 to any recent software update. My MacBook Pro got broken and all my work is on it. Please does anyone have an idea on how I could update the desktop. God bless

Posted on Jun 28, 2023 5:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2023 5:17 AM

Your Mac is older than 2015 if you have 10.8.5 on it. 10.8.5 won't install on anything newer than 2013.


For the iMac, go to its based and only read the EMC# on its base. That means tilting it over carefully so cables don't get bent, and if needed to lean the non-screen side against a dry towel. Once you know the EMC#, we'll be able to tell you what's possible for the iMac.


Also how old is your MacBook? Use http://checkcoverage.apple.com/ on the serial number on the underside of the MacBook. Do not give us the serial number. And tell us is it a Pro, Air, or no moniker after the word MacBook?



Similar questions

7 replies
Question marked as Top-ranking reply

Jun 28, 2023 5:17 AM in response to Mikeb167

Your Mac is older than 2015 if you have 10.8.5 on it. 10.8.5 won't install on anything newer than 2013.


For the iMac, go to its based and only read the EMC# on its base. That means tilting it over carefully so cables don't get bent, and if needed to lean the non-screen side against a dry towel. Once you know the EMC#, we'll be able to tell you what's possible for the iMac.


Also how old is your MacBook? Use http://checkcoverage.apple.com/ on the serial number on the underside of the MacBook. Do not give us the serial number. And tell us is it a Pro, Air, or no moniker after the word MacBook?



Jun 28, 2023 10:00 AM in response to Mikeb167

Upgrade following these directions to set the time:

I followed instruction on resetting os x … - Apple Community


Then these directions to get Mojave:

Upgrading to Mojave (Mac OS 10.14) - Apple Community


Then get one of these cables to do a target disk mode transfer:

https://www.amazon.com/Apple-Thunderbolt-USB-C-Adapter/dp/B01MQ26QIY/

together with my aforementioned thunderbolt 2 cable.

Jun 28, 2023 7:44 AM in response to Mikeb167

The back of the iMac you have should have a port that looks like these two ports here:


As long as both your MacBook and iMac have these ports, you can take the machine that doesn't boot all the way and boot it with the 'T' key.


If it gets the logo of thunderbolt booting, you can connect a cable like

Apple Thunderbolt Cable (0.5 m) - White - Apple

and link the two machines.


With any luck, the non-responsive machine's hard drive will appear on the desktop of the responsive machine.

If it doesn't appear, and you upgraded the non-responsive machine with HIgh Sierra or later, you'll need the responsive machine to be upgraded to High Sierra first before you connect the two machines.


APFS is the new format all solid state drives take in High Sierra and later.


If both machines are running less than HIgh Sierra and connecting via target mode does not show the other machine under Go menu -> Computer in the Finder, then it is possible the target machine's hard drive needs a data recovery expert to look at the drive.


http://www.drivesavers.com is expensive, but they have been known to rescue data even from dying hard drives.


This is why it is so important you backup your data before this kind of conundrum happens.


If you are able to get the data, copy it to an external hard drive separate from the non-responsive computer.

Backup now, or forever hold your peace - … - Apple Community


The boot system itself may be munged, but you may still be able to recover the data.


I would not upgrade past Mojave, as beyond that all applications have to be upgraded to 64 bit. And only do so once both machines have been backed up. If neither machine has been updated beyond Sierra, don't until you verify both can be. A late 2012 machine can be. Without knowing the age of your MacBook, I can't say what can or can't be done.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trouble updating OS X 10.8.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.