All of my Apple devices (iPhone, iPad and Mac) randomly disconnect from my wifi network and will not reconnect until another Apple device shares the wifi password. This only happens with my devices not other users Apple devices on the network.
MacBook Pro (M1, 2020)
I also had this experience starting with 17.2 ios
ipad mini, MacBook Air and 2 iPhone SEs would randomly drop the wifi after a variable but frustratingly short period. The wifi said it was connected but no new sockets would open. Turning wifi off then on would resolve it but sometimes took 4 or 5 attempts. Made the product unusable… and upgrade would require a wired connection. For people affected this is extremely frustrating.
They had all been working previously to 17.2 in the same environment with no problem. Upgrades to 17.2.1 and 17.3 made minimal difference.
When travelling though I noticed the problem did not happen on hotel wifi so it was likely some compatibility issue between my actiontec router and more recent iOS.
I solved the problem by using the channel steering feature on the router to force my devices to the 5GHz band. They now work pretty well with few disconnects.
It seems like changing bands or something specific to 2.4G band is the problem area. Please take this seriously Apple.
I also had this experience starting with 17.2 ios
ipad mini, MacBook Air and 2 iPhone SEs would randomly drop the wifi after a variable but frustratingly short period. The wifi said it was connected but no new sockets would open. Turning wifi off then on would resolve it but sometimes took 4 or 5 attempts. Made the product unusable… and upgrade would require a wired connection. For people affected this is extremely frustrating.
They had all been working previously to 17.2 in the same environment with no problem. Upgrades to 17.2.1 and 17.3 made minimal difference.
When travelling though I noticed the problem did not happen on hotel wifi so it was likely some compatibility issue between my actiontec router and more recent iOS.
I solved the problem by using the channel steering feature on the router to force my devices to the 5GHz band. They now work pretty well with few disconnects.
It seems like changing bands or something specific to 2.4G band is the problem area. Please take this seriously Apple.
Hello jfmobley,
It sounds like your devices won't stay connected to Wi-Fi. We're happy to provide some steps that may help.
Firstly, we suggest working through the steps in these articles:
If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
If your Mac isn't connecting to the internet over Wi-Fi - Apple Support
You may also want to check your router settings and adjust if necessary:
Recommended settings for Wi-Fi routers and access points - Apple Support
Does this issue happen with other Wi-Fi networks, or just your home Wi-Fi? If it's just your home network, you'll want to reach out to your service provider for additional troubleshooting steps.
Take care.
Apple devices disconnect from wifi network
