iPad Pro 12.9-inch 5th gen Wi-Fi disconnecting issue at home

iPad Pro 12.9inch 5th gen Won’t stay connected to home WiFi at all, I can be browsing safari or using Facebook app and it’ll randomly disconnect from home WiFi. I’ve reset network settings , restored iPad to new still having this issue. Anyone else with this issue ?



[Re-Titled by Moderator]

Original Title: WiFi disconnecting issue.

iPad Pro, iPadOS 18

Posted on Aug 19, 2025 2:11 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2025 3:11 AM

First, consider the possibility of local interference from other devices (including Bluetooth etc.) - or neighbouring WiFi networks. If you can, split your own WiFi network into separate 2.4GHz and 5GHz segments, each having a different network name (SSID). Try connecting to the 5GHz network; while this will have a shorter range, it is likely to be more stable with less likelihood of local radio interference.


Otherwise, start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are often an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

1 reply
Question marked as Top-ranking reply

Aug 19, 2025 3:11 AM in response to chad20101

First, consider the possibility of local interference from other devices (including Bluetooth etc.) - or neighbouring WiFi networks. If you can, split your own WiFi network into separate 2.4GHz and 5GHz segments, each having a different network name (SSID). Try connecting to the 5GHz network; while this will have a shorter range, it is likely to be more stable with less likelihood of local radio interference.


Otherwise, start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are often an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

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iPad Pro 12.9-inch 5th gen Wi-Fi disconnecting issue at home

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