Apps don’t recognize my new after transfer

After settling up my new iPhone 14 pro most of my apps say they don’t recognize my device and I have to enter login information then they send a security code I have to enter. Before the transfer my facial recognition opened everything. Interesting that a couple still work normal

Posted on Jun 28, 2023 5:53 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2023 12:39 PM

Hey there Wheelbj, 


Taking a look at Use Face ID on your iPhone or iPad Pro,


"You can use Face ID to sign in to apps that support signing in with Touch ID:


  1. Open the app and tap sign in.
  2. If asked, allow the app to use your user name or password.
  3. Glance at your iPhone or iPad to sign in.


To see and control which apps use Face ID to sign in, go to Settings > Face ID & Passcode and tap Other Apps.


If you’re using an app that supports Face ID but aren’t asked to use Face ID to sign in, then you might need to manually sign in to the app first."


Have a good one!

1 reply
Question marked as Top-ranking reply

Jun 29, 2023 12:39 PM in response to Wheelbj

Hey there Wheelbj, 


Taking a look at Use Face ID on your iPhone or iPad Pro,


"You can use Face ID to sign in to apps that support signing in with Touch ID:


  1. Open the app and tap sign in.
  2. If asked, allow the app to use your user name or password.
  3. Glance at your iPhone or iPad to sign in.


To see and control which apps use Face ID to sign in, go to Settings > Face ID & Passcode and tap Other Apps.


If you’re using an app that supports Face ID but aren’t asked to use Face ID to sign in, then you might need to manually sign in to the app first."


Have a good one!

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Apps don’t recognize my new after transfer

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