The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I would like to update my software. I am unable to download apps I need because of the iOS 12 and needing iOS 14 or above
iPad mini, iOS 12
If you're referring to a second or third generation iPad mini, it's not capable of 13 or higher; try downloading the applications to a newer unit on the same Apple ID first. Otherwise, follow the instructions in the Related Article above.
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Please identify your iPad model correctly, using these instructions:--> Identify your iPad model
If the update is not available, most likely your iPad Mini is a 2nd or 3rd generation, which cannot support iOS versions past 12.5.7. See why in this compatibility chart:
How can uI update my IPad if the update is not available
