Hi! So there is an error when I try to add a new payment methods that says cannot verify payment information contact apple support. I really don’t know why it keep showing that.

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Level 1

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Hi! So there is an error when I try to add a new payment methods that says cannot verify payment information contact apple support. I really don’t know why it keep showing that.

Hi! So there is an error when I try to add a new payment methods that says “cannot verify payment information contact apple support”. I really don’t know why it keep showing that.

I lost my credit card so I had to blocked it and get a new one. I want to add the new one but I can’t.

iPhone 13 mini, iOS 16

Posted on Jun 28, 2023 8:03 AM

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Answer 1

Limnos

Level 10

427,145 points

Jun 28, 2023 8:06 AM in response to elidia24

To contact Apple Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

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Answer 2

Jun 30, 2023 2:45 AM in response to elidia24

If add a payment method it’s no do for me by show the error message

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Hi! So there is an error when I try to add a new payment methods that says cannot verify payment information contact apple support. I really don’t know why it keep showing that.

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