I have an outgoing email problem on Apple Mail though incoming is good.

What can go wrong in Apple Mail the inbound is good but outbound will not send? In the connection doctor am showing green on both incoming account, green on the outgoing pop connection but red on both SMTP connections which is the normal outgoing for me. My Apple Mail is my preferred capaility. i.e. Emails on my computer instead of at the host server.


Sparkgapper

iMac 21.5″, macOS 11.7

Posted on Jun 28, 2023 7:55 AM

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4 replies

Jun 29, 2023 8:01 AM in response to Sparkgapper

Mail is simply a portal to web based mail service. It allows local control; the emails are actually retained in the web server even if the local account is removed. That is unless you delete them completely.


If you can't send, check that your details for the particular out going mail server are correct. Some services don't give you mail server options; some do.


Login in as a different user, set up an email account and test.


Can you send from the web based service when you login there?

Jun 29, 2023 1:54 PM in response to ku4hx

Afraid part of that is FALSE since there are two different KINDS of mail accounts; one where the mail if totally retained (IMAP) on the mail server and the other where mail is retained on a local computer account. It is this second type of account (POP) that is intimated in my original question. What I am not sure of is how SMTP is mated into the outgoing POP account which is the problem.

Here are the pertinent Snapshots of what I am seeing.

  1. create an outgoing email and send it.
  2. Original error message and click on "Connection Doctor"
  3. should be what is wrong and how to correct the problem but is nothing more than a message.
  4. Click on
  5. "Show Details" and this multi page output EVENTUALLY pops up.


For my understanding, what is the relationship and connectivity between the outgoing POP account and SMTP?


How can this be corrected WITHOUT all the rigamarole necessary to re password the account?


Sparkgapper




p.s. would not add a Pages Doc.

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I have an outgoing email problem on Apple Mail though incoming is good.

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