Hello, I've been give the diagnostic dump tar.gz file. But there is a lot of information to shift through, but didn't provide the information viewable on the window options. Is there away I am able to open a tar.gz dump using the wireless diagnostic app and use the window feature to see information that is more readable?
Thank you
Thanks. I could examine some typical log files and come up with some suggestions regarding which files may contain useful information, but I would be doing more or less the same as you could do on your own.
Open and peruse the human-readable files using your favorite text editor; perhaps one or more of them will have logged some obvious problems. Fixing them is another story altogether.
Wireless connection problems are very common. Refer your client to If your Mac isn't connecting to the internet over Wi-Fi - Apple Support. The Summary page in that document is the most useful, but it's also very generic, due to the multitude of vagaries endemic to wireless communications in general.
The only entry in that Summary page should be "Review Wi-Fi Best Practices". That's it. The appearance of anything else requires investigation.
Hello, thank you. But I am asking how to open an existing tar.gz folder, I open diagnostics and try to get to summary, I have also looked in the window option and drop down in the menu bar when the diagnostic app is running/open. But I didn't see and option to import a file made by a different machine.
macOS should be able to expand that gzip file simply by double-clicking it. Is that not working for you?
Is there away I am able to open a tar.gz dump using the wireless diagnostic app and use the window feature to see information that is more readable?
They do not open in that app. They are really intended for Apple's engineers, but some files have useful human-readable information. First confirm you can expand the gzip file, and if you have specific questions regarding its contents please ask.
Yes I can extract the file content. I am looking if there were any failures connecting to a wireless network said.
wireless macOS dump
