My Apple ID payment method was declined and verification failed.

My pay e. Method was declined and verification declined

iphone 11



[Re-Titled by Moderator]


Posted on Jun 28, 2023 5:21 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 12:07 PM

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • The card was not issued in the country of the iTunes store
  • You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support

88 replies
Question marked as Top-ranking reply

Jul 1, 2023 12:07 PM in response to Seriouslywhattheheck

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • The card was not issued in the country of the iTunes store
  • You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support

Jul 1, 2023 12:07 PM in response to Seriouslywhattheheck

Hi, and welcome to the Apple (user-to-user) Community.


Re: My payment was declined and saying verification



✽ If you haven't already : check you are signed in (to your iPhone) with your Apple ID:

Sign in with your Apple ID - Apple Support


✽ What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


✽ You might want to check that the payment method is one that Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


More trouble-shooting:

✽ Re: "verification": If you have debated a charge from Apple:

you may need to request your card-provider to allow payments to Apple again.


✽ What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support


If needed: you may need to add a new payment method before you can delete the old one

✽ How to add an Apple ID payment method:

Add a payment method to your Apple ID - Apple Support


✽ How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support


✽ How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support


For more support / info / contact:

✽ Apple ID support website:

Apple ID - Official Apple Support


✽ Subscriptions and Billing website:

Subscriptions and Billing - Official Apple Support


All the best :-)

Mar 3, 2024 11:03 AM in response to Seriouslywhattheheck

I’m trying to download apps and when i try to verify it asks me for a payment method and in the past I have never needed one so I don’t understand why I need one now. But when I try to put in my payment method it says failed. I don’t have any subscriptions that i’m paying for with this card either. Someone please explain to me what’s happening because all of the stuff I try to download is free.

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My Apple ID payment method was declined and verification failed.

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