Apple TV connected to wifi but doesn't have internet

My Apple TV is connected to my home wifi but it is not connected to the internet. Apple TV is up-to-date on software updates. I have tried restarting and resetting wifi and Apple TV. Nothing has worked. I have ATT wifi and need help configuring my wifi on the Apple TV.

Posted on Jun 28, 2023 9:00 PM

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Question marked as Top-ranking reply

Posted on May 22, 2024 1:30 AM

For using the Apple TV box, what model do you have in that setup?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users report that they had to set ‘WPA2’-only first.


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For using the Apple TV app on a third party device, what brand and model do you have in that setup?

4 replies
Question marked as Top-ranking reply

May 22, 2024 1:30 AM in response to Baldwinloco

For using the Apple TV box, what model do you have in that setup?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users report that they had to set ‘WPA2’-only first.


_________________________

For using the Apple TV app on a third party device, what brand and model do you have in that setup?

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Apple TV connected to wifi but doesn't have internet

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