Can't download instagram app

This morning, one of my accounts can't load on instagram and quit unexpectedly. After that I tried to switch off and on my phone again, then instagram app can't load and quit.

Afterthat, I tried to delete the app and want to re-install to my phone, it just can't download and stop in the last few %.

iPhone 12 Pro, iOS 16

Posted on Jun 28, 2023 8:58 PM

Reply
Question marked as Best reply

Posted on Jun 28, 2023 11:32 PM

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



If you can't choose None as a payment method then the Billing information is needed . The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


1 reply
Question marked as Best reply

Jun 28, 2023 11:32 PM in response to kaveckt

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



If you can't choose None as a payment method then the Billing information is needed . The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Can't download instagram app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.