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app store

what's the problem of my app store i can't download the app while i have enough data and i update my mac

MacBook Pro 13″, macOS 10.15

Posted on Jun 29, 2023 4:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2023 4:48 AM

Please check the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Jun 29, 2023 4:48 AM in response to maryamkabrhafiz

Please check the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.


app store

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