Why wont the screen to connect my air pods showing up?

Why wont the screen to connect my air pods show up on my iPhone? Air Pods are completely charged and they refuse to connect.

AirPods (3rd generation)

Posted on Jun 29, 2023 8:10 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 2:56 PM

Hey BrookeKreg,


We'd recommend reviewing this article as it provides steps to help resolve issues connecting AirPods to iPhone: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
  6. AirPods charging cases
  7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  9. Test your AirPods. If you still can't connect, reset your AirPods."


You may also want to review the steps in this link as they address Bluetooth pairing issues with iPhone as well: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


Thanks!

1 reply
Question marked as Top-ranking reply

Jun 30, 2023 2:56 PM in response to BrookeKreg

Hey BrookeKreg,


We'd recommend reviewing this article as it provides steps to help resolve issues connecting AirPods to iPhone: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
  6. AirPods charging cases
  7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  9. Test your AirPods. If you still can't connect, reset your AirPods."


You may also want to review the steps in this link as they address Bluetooth pairing issues with iPhone as well: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


Thanks!

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Why wont the screen to connect my air pods showing up?

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