Apple TV+ subscription not recognized

I bought Apple TV+ membership through the app , I accepted the payment mandate through UPI , but the app is not recognizing it and when I try to get the membership again it gives an error "Unable to process"


iPhone 12

Posted on Jun 29, 2023 8:39 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 3:11 PM

Hi there AGaur09,


Thank you for posting to Apple Support Communities.


We understand your payment is not working for your Apple subscription. As you've mentioned UPI, we're presuming you're in India.


Apple has an article that can be of help if this is not working for you as expected:


About billing for Apple subscriptions and media products in India - Apple Support


If you continue to have an issue that the article does not help resolve, we recommend contacting Apple Support directly: Get Support


Take care.


1 reply
Question marked as Top-ranking reply

Jun 30, 2023 3:11 PM in response to AGaur09

Hi there AGaur09,


Thank you for posting to Apple Support Communities.


We understand your payment is not working for your Apple subscription. As you've mentioned UPI, we're presuming you're in India.


Apple has an article that can be of help if this is not working for you as expected:


About billing for Apple subscriptions and media products in India - Apple Support


If you continue to have an issue that the article does not help resolve, we recommend contacting Apple Support directly: Get Support


Take care.


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Apple TV+ subscription not recognized

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