You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone Face ID not working

Face ID not working plz help me


iPhone 11 Pro, iOS 16

Posted on Jun 29, 2023 9:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2023 11:29 PM

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then it is possible that Apple may refuse to service your iPhone if it has been previously serviced by an unauthorized service center.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



2 replies
Question marked as Top-ranking reply

Jun 29, 2023 11:29 PM in response to aarav135

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then it is possible that Apple may refuse to service your iPhone if it has been previously serviced by an unauthorized service center.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



My phone Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.