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MacBook Pro 15" i9 2019 - Usb ports, power and battery issues

Hello. I am writing to ask for your opinion on my MacBook pro 15" and its problems.

(A1990 Late 2019 Model with i9 Intel Processor)


Since I got it it has given me some serious problems with the battery (for example, reaching 20-30% it would occasionally shut off, then restart at 15%, then shut off again and on again at 5%, and so on until dead battery)


Initially I solved this problem with an SMC reset and then I didn't take it to assistance because being my work tool, I couldn't afford to waste time.


Over the next three years, some similar problem reoccurred and I always solved it with an SMC reset.

I also diagnosed the Mac with its diagnostic tool and no problems emerged. Battery in excellent condition and with few recharge cycles.


This week I had a much more serious problem:

  • Friday after work I put the computer to sleep and took it home.
  • Mac was shut down all weekend.
  • On Monday I turned it back on and none of the usb-c ports worked: no connection to the monitor and no charging. The SSD, on the other hand, connected correctly and allowed me to backup it. I tried to do a couple of SMC resets with no result, so the battery slowly drained until it shut down.


I immediately took it to the Apple service center on Monday evening and after two days testing it, they told me that I would have to replace the logic board with a cost of almost 900 €.


I brought it home and today, after two days in charge without showing signs of life on any port, I plugged it in and everything works correctly (charging, display, usb drive, etc.)


So what's the problem with this computer?

Any suggestions?


I'm going crazy to think I spent 4k € on a work machine that is less reliable than a 200€ windows pc.

MacBook Pro 15″

Posted on Jun 30, 2023 12:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2023 7:08 AM

Saion98 wrote:

Hello. I am writing to ask for your opinion on my MacBook pro 15" and its problems.
(A1990 Late 2019 Model with i9 Intel Processor)

took it to the Apple service center on Monday evening and after two days testing it, they told me that I would have to replace the logic board with a cost of almost 900 €.

I brought it home and today, after two days in charge without showing signs of life on any port, I plugged it in and everything works correctly (charging, display, usb drive, etc.)


<MacBookPro15,1 or MacBookPro15,3>


It seems over the counter— Apple service Center has diagnosed your issue...this is by far more then can be speculated in an on-line support forum...



if your issue continues I would take it back in...


Check your coverage My Support - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support







Similar questions

2 replies
Question marked as Top-ranking reply

Jul 2, 2023 7:08 AM in response to Saion98

Saion98 wrote:

Hello. I am writing to ask for your opinion on my MacBook pro 15" and its problems.
(A1990 Late 2019 Model with i9 Intel Processor)

took it to the Apple service center on Monday evening and after two days testing it, they told me that I would have to replace the logic board with a cost of almost 900 €.

I brought it home and today, after two days in charge without showing signs of life on any port, I plugged it in and everything works correctly (charging, display, usb drive, etc.)


<MacBookPro15,1 or MacBookPro15,3>


It seems over the counter— Apple service Center has diagnosed your issue...this is by far more then can be speculated in an on-line support forum...



if your issue continues I would take it back in...


Check your coverage My Support - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support







MacBook Pro 15" i9 2019 - Usb ports, power and battery issues

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