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Microsoft autoupdate problems

I have office for mac installed, but RARELY use. When I do, I often see the request for activating the autoupdater, which I did. Then problems happened as it never actually updated - it just ran & ran & ran etc. I stopped it being a LogIn item, but it still was.... I then deleted the app (Library/App Support/Microsoft) and restart, shut down, etc multiple times to make sure it did not--BUT--the app still shows in Sys Settings/General/Login items. How do I remove it from showing (not switched on)?


iMac 24″, macOS 13.4

Posted on Jun 30, 2023 6:00 AM

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Posted on Jun 30, 2023 6:31 AM

The Microsoft AutoUpdate app is in /Library/Application Support/Microsoft and is triggered by /Library/LaunchAgents/com.microsoft.update.plist.


I have Office 2021 for Mac installed and it just works. I never am aware that Microsoft AutoUpdate runs until I launch an updated version of one of the applications and Apple's GateKeeper scans it for two seconds.


I suggest that you uninstall Microsoft Office using Microsoft's Uninstall Office for Mac. Reboot your Mac and then reinstall Office 2021 for Mac (using a custom installation if you don't want Outlook, OneDrive, Notes, etc.) and apply the product key. Then leave it alone (other than preferred application settings) and it should work fine like my installation.

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Question marked as Top-ranking reply

Jun 30, 2023 6:31 AM in response to DJMc

The Microsoft AutoUpdate app is in /Library/Application Support/Microsoft and is triggered by /Library/LaunchAgents/com.microsoft.update.plist.


I have Office 2021 for Mac installed and it just works. I never am aware that Microsoft AutoUpdate runs until I launch an updated version of one of the applications and Apple's GateKeeper scans it for two seconds.


I suggest that you uninstall Microsoft Office using Microsoft's Uninstall Office for Mac. Reboot your Mac and then reinstall Office 2021 for Mac (using a custom installation if you don't want Outlook, OneDrive, Notes, etc.) and apply the product key. Then leave it alone (other than preferred application settings) and it should work fine like my installation.

Jun 30, 2023 1:48 PM in response to VikingOSX

VikingOSX

Thanks for the input. Using you suggestion, I located and deleted the updater .plist, as well as the Application Support for Microsoft updater and I no longer see any suggestion to update or see it in my system settings. I didn't want to uninstall and then reinstall Office as I always seem to have problems with Microsoft.

Thanks again for your help.

Microsoft autoupdate problems

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