My iMessage is unable to active

My iMessage is unable to activate

Posted on Jun 30, 2023 5:31 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 5:27 PM

Thanks for reaching out kiddo113,


It sounds like you're having some trouble activating Messages. We can help.


Check out this guide If you can’t turn on or sign in to iMessage or FaceTime:


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.


Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.




Hope that helps.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 1, 2023 5:27 PM in response to kiddo113

Thanks for reaching out kiddo113,


It sounds like you're having some trouble activating Messages. We can help.


Check out this guide If you can’t turn on or sign in to iMessage or FaceTime:


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.


Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.




Hope that helps.


Take care.

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My iMessage is unable to active

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