How can I make suggestions on Apple Maps?

How can I make suggestions on Apple Maps? I have sent feedback/reported an issue whilst in maps but I have not received any response or seen any changes.



[Re-Titled by Moderator]


Posted on Jun 30, 2023 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2023 10:11 AM

These feedback links:


Product Feedback - Apple


will usually not get a response.


If you use the "Report an issue..." tool within the App (which you apparently did):


iOS version:



macOS version:



You may get a response if they need more information, and you may not get it immediately. When I reported the mispositioning of a local museum where I volunteer, it took two weeks for them to reach out to me by email. However, once we connected, they had the issue satisfactorily resolved in under 36 hours.


TIP: I found that mentioning that "another" mapping service has the correct information, seemed to move things along.


As we are end users like you, we have no insight into the internal operations of the Maps group. All we can offer is our experiences.



1 reply
Question marked as Top-ranking reply

Jun 30, 2023 10:11 AM in response to KJY80

These feedback links:


Product Feedback - Apple


will usually not get a response.


If you use the "Report an issue..." tool within the App (which you apparently did):


iOS version:



macOS version:



You may get a response if they need more information, and you may not get it immediately. When I reported the mispositioning of a local museum where I volunteer, it took two weeks for them to reach out to me by email. However, once we connected, they had the issue satisfactorily resolved in under 36 hours.


TIP: I found that mentioning that "another" mapping service has the correct information, seemed to move things along.


As we are end users like you, we have no insight into the internal operations of the Maps group. All we can offer is our experiences.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I make suggestions on Apple Maps?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.