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xiomaraB Author

Level 1

6 points

Air Tag Issue

I replaced the battery in my Air tag and still showing "Low Battery". Any ideas?

Posted on Jun 30, 2023 7:38 AM

Top-ranking reply

Tesserax

Level 10

162,294 points

Posted on Jun 30, 2023 2:36 PM

If you have replaced the battery in your Apple AirTag and it is still showing a "Low Battery" message, there could be a few potential reasons for this issue. Here are some troubleshooting steps you can try:

1. Ensure that the battery is inserted correctly, with the positive (+) and negative (-) sides aligned properly. Double-check that the battery is securely in place.

2. Make sure you are using the correct battery type. The AirTag uses a CR2032 coin-cell battery, so ensure you have installed a new and compatible battery, AND that the battery does not have a bitterant coating.

3. Gently clean the metal battery contacts on the AirTag and the battery itself with a soft, lint-free cloth. Any dirt, dust, or debris on the contacts can interfere with proper battery connection.

4. Try resetting your AirTag by removing the battery and then reinserting it after a few seconds. Ref: How to reset your AirTag - Apple Support

5. Update the firmware: Ensure that your AirTag has the latest firmware installed. Connect the AirTag to your iPhone through the Find My app, and if an update is available, follow the on-screen instructions to install it.

6. Lastly, if none of the above steps help, I suggest that you contact Apple Support directly. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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Air Tag Issue

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