I have recently switched from huawei to iPhone and my messages are going to my old phone apart from those on apple? I’ve tried loads of things but it’s still happening. I can send to everyone on iPhone but only receive back those on apple whilst those from android phones go to the huawei. Can anyone help please?
Hi Kezzabells,
Welcome to Apple Support Communities. Based on the information you provided, you're not able to receive SMS messages on your iPhone. For this particular issue, we recommend for you to contact your wireless provider as they can verify that your iPhone is provisioned to receive SMS messages.
This is a step that can help ensure that your previously used device is deactivated and that your iPhone is provisioned to receive SMS messages.
Please keep us posted with the results.
Kind regards.
Messages going to old phone
