I can't update my iPad due to problems with Apple ID

Hello, my Apple ID has been hacked, no matter what I do, I can't update my iPad, please help me, thank you very much.


[Edited by Moderator]



Posted on Jun 30, 2023 2:11 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 3:18 PM

If you suspect that your AppleID has been compromised, you’ll need to regain control of your account:

If you think your Apple ID has been compromised - Apple Support


If your Apple ID is locked or disabled:

If your Apple ID is locked or disabled - Apple Support


If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 

4 replies
Question marked as Top-ranking reply

Jun 30, 2023 3:18 PM in response to Ka7713

If you suspect that your AppleID has been compromised, you’ll need to regain control of your account:

If you think your Apple ID has been compromised - Apple Support


If your Apple ID is locked or disabled:

If your Apple ID is locked or disabled - Apple Support


If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 

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I can't update my iPad due to problems with Apple ID

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