My iPhone Face ID is not working and I’m in Nigeria how will I handled it

My iPhone Face ID is not working

iPhone X, iOS 16

Posted on Jun 30, 2023 10:40 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 10:42 PM

This is generally a hardware issue. If the unit's on an OS version older than 16.5.1, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.


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2 replies

Jun 30, 2023 10:41 PM in response to omolola98

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



If you still need help, reset Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then it is possible that Apple may refuse to service your iPhone if it has been previously serviced by an unauthorized service center.



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My iPhone Face ID is not working and I’m in Nigeria how will I handled it

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