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User profile for user: astromamo
astromamo Author
User level: Level 1
16 points

Can't save files to Files on iPhone

Hi,


I have a problem saving files to Files on my iPhone.

For instance, when browsing Safari, I open a PDF file, press the "Share" icon and select Files in order to save the PDF to a certain folder. What happens then is that I can browse the files and folders on my Files app, but the "Save" button is grayed out (as can be seen in the attached screenshot).

Sometimes, after waiting a few seconds, it turns blue, and then saving is enabled (the waiting is also frustrating and I don't understand why it is needed, but that's a smaller problem). But sometimes, waiting does not help and I can't save the file at all.


Any ideas for solutions?


iPhone 13 mini

Posted on Jul 1, 2023 12:55 AM

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User profile for user: money4two
money4two
User level: Level 1
8 points

Posted on Dec 8, 2023 11:29 PM

Same problem here. Can’t save files . Can’t share files. So upset

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8 replies
User profile for user: AwesomeCartoonist
AwesomeCartoonist
User level: Level 1
8 points

Jan 22, 2024 2:00 PM in response to astromamo

SOLVED - I had this problem for the longest time. If your phone is synced with iCloud. Log into iCloud and create a folder. After clicking on Save to Files on your phone, and BEFORE giving it a name and clicking the save button... click in the Search field and locate your folder you created, then give it a name and click save. After that, the phone will know to save everything to the new folder! I hoped this helps your situation!

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Can't save files to Files on iPhone

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