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How do i return the phone i upgraded from

How do I return a phone I upgraded from


Posted on Jul 1, 2023 2:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 10:07 PM

If the phone was a "trade-in" on a new iPhone,

Check your trade-in confirmation email for the details of how to return your device,

(maybe by courier or dropping off at an eligible location.) There may be a time limit.


seems Apple generally send packaging in which you can return the older iPhone.

How to prepare your iPhone, Apple Watch, or Android for trade-in - Apple Support


Also scroll down in above linked article to see: "Pack your iPhone" for detailed instructions,

_______________________________________________________________________

If needed:

You might want to check if you have a tech support case ID, ... perhaps in an e-mail from Apple ?

There is a link on this Apple Support page "to see your cases or repairs"

https://getsupport.apple.com

__________________________


Else: If needed: As you have a new iPhone:

One stop for technical support, Apple hardware service, and software support.

Call Apple Support at 1-800-APLCARE (or use the app)

AppleCare Products - Apple


or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jul 5, 2023 10:07 PM in response to Rick5758

If the phone was a "trade-in" on a new iPhone,

Check your trade-in confirmation email for the details of how to return your device,

(maybe by courier or dropping off at an eligible location.) There may be a time limit.


seems Apple generally send packaging in which you can return the older iPhone.

How to prepare your iPhone, Apple Watch, or Android for trade-in - Apple Support


Also scroll down in above linked article to see: "Pack your iPhone" for detailed instructions,

_______________________________________________________________________

If needed:

You might want to check if you have a tech support case ID, ... perhaps in an e-mail from Apple ?

There is a link on this Apple Support page "to see your cases or repairs"

https://getsupport.apple.com

__________________________


Else: If needed: As you have a new iPhone:

One stop for technical support, Apple hardware service, and software support.

Call Apple Support at 1-800-APLCARE (or use the app)

AppleCare Products - Apple


or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

How do i return the phone i upgraded from

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