iCloud storage
How do I deal with iCloud storage purchasing troubles?
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User profile for user:
bryanr14
User level:
Community Specialist
Hello pety93,
Thank you for reaching out in Apple Support Communities. If you're noticing an error with the payment method for your Apple ID account when attempting to upgrade your iCloud storage, we encourage for you to follow these steps:
If your payment method is declined in the App Store or iTunes Store
To complete your purchase, add a different payment method, then remove the old one.
How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one.
5. Try to complete your purchase.
Following these steps may help and is outlined here: If your payment method is declined in the App Store or iTunes Store - Apple Support
If that does not help, please provide the community additional details of the error you're seeing when attempting to upgrade the iCloud storage.
Kind regards.